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Noticeboard

We are in the process of changing computer systems.  We would appreciate your patience over the next few months as we make the transition.

'Self-Care' please click on to the link for further information

Dr Kidd runs a specialised contraception clinic, please make an appointment if you wish to discuss options. 

The treatment room operates an appointment system - you need to contact them directly in person or by phoning them on 028 94413977.

Routine appointments are 10minutes per patient. If you require a longer consultation, please book a double appointment.

Please switch off mobile phones during your appointment.

If you wish to speak to a GP by telephone, please ring the surgery before 11am and the GP will ring you back between 12pm and 2pm. Please keep your telephone line free.

Please inform us immediately if you change your address, contact number or email address.  You can do this by completing the on-line form (see change of address) or contacting the practice directly.  It is your responsibility to contact relevant hospitals, health care organisations or professionals, if you or a family member are waiting for a hospital appointment.  Failure to do so could result in you or your family member missing an appointment due to an incorrect address.

Complaints

As a practice we are committed to quality patient care and to maintaining the best possible relations with patients at all times.

However, we do accept that from time to time patients may be dissatisfied, so we operate a Practice Complaints Procedure as part of the NHS system for dealing with complaints.

We hope that most problems may be sorted out easily and quickly, often at the time they arise and with the person concerned.

If your problem cannot be sorted out in this way and you wish to make a complaint, please let us know as soon as possible.  Complaints should be addressed to the Practice Manager, who will explain the complaints procedure to you and will ensure your concerns are dealt with promptly. 

If you wish to make any other comments about our service, please contact the Practice Manager. 



 
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