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Noticeboard

Please allow 48 hours for all prescription requests.

'Self-Care' please click on to the link for further information

Dr Kidd runs a specialised contraception clinic, please make an appointment if you wish to discuss options. 

The treatment room operates an appointment system - you need to contact them directly in person or by phoning them on 028 94413977.

Routine appointments are 10minutes per patient. If you require a longer consultation, please book a double appointment.

Please switch off mobile phones during your appointment.

If you wish to speak to a GP by telephone, please ring the surgery before 11am and the GP will ring you back between 12pm and 2pm. Please keep your telephone line free.

Please inform us immediately if you change your address, contact number or email address.  You can do this by completing the on-line form (see change of address) or contacting the practice directly.  It is your responsibility to contact relevant hospitals, health care organisations or professionals, if you or a family member are waiting for a hospital appointment.  Failure to do so could result in you or your family member missing an appointment due to an incorrect address.

Privacy Notice / Confidentiality

The practice complies with General Data Protection Regulation and Access to Medical Records Legislation.

We hold your medical record so that we can provide you with safe care and treatment.

We will also use your information so that this practice can check and review the quality of the care we provide.  This helps us to improve our services to you.

We will share relevant information from your medical record with other health or social care staff or organisations when they provide you with care.  For example, we will share information:

  • To refer you to a specialist in a hospital.
  • To refer you to other health care teams e.g.district nursing.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases.

Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care and screening services.

If you do not wish anonymous information about you to be used in such a way, please let us know.

If you require more information please speak to the Practice Manager.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.



 
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